Themes & Topics

Krista Keranen is an innovation, a design thinking and a co-creation professional.

  • Co-creation – what does it really mean
  • How create co-creative management model
  • How to better understand customers’ needs
  • How to boost innovation activities
  • How to co-create strategy
  • How to create and manage effective service processes
  • Service design and design thinking – how to use these for effective business development

Krista Keranen

“Badly managed co-creation process can lead to co-destruction”

Krista Keranen is experienced speaker, educator and consultant as she has been speaking in numerous international events and she has held more than 500 educative courses/ workshops. Based on the feedback she is often described as being very energic and inspiring speaker.

Krista holds a PhD in engineering and master’s degree in Hospitality Management. In her doctoral studies at the University of Cambridge she focussed on co-creation in service innovation, service design and management.

She has also a long background in entrepreneurship, service business management, research, and education. Furthermore, she is enthusiastic about serious game development/ gamification and widely known in Finland for her gamified approaches and tools – tools which have been also awarded like CoCo Cosmos game for service design and BOOST+INNO game for better understanding how to innovate effectively.

Currently Krista is working as a business designer and educator in her own company Vision Factory and researcher at the Laurea University of Applied Sciences.

Themes & Topics

Krista Keranen is an innovation, a design thinking and a co-creation professional.

  • Co-creation – what does it really mean
  • How create co-creative management model
  • How to better understand customers’ needs
  • How to boost innovation activities
  • How to co-create strategy
  • How to create and manage effective service processes
  • Service design and design thinking – how to use these for effective business development

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